Return Policy

We offer a 90 day warranty on all scent machines. Warranty includes only mechanical malfunctions. This warranty will not cover user damages.

We will gladly accept returns of products within 14 days of receiving your product and will issue a full refund less a 20% restocking fee.

Returns and exchanges on scent machines are accepted within 14 days of receiving your product. We do not accept broken scent machines, scent machines that have been used, or scent machines with missing parts.

Returns and exchanges on scent oils are accepted within 14 days of receiving your product. We do not accept scent bottles with a broken seal or if they have been opened.

We ask that any returned products are in the same condition you received it and is in the original box/packaging.

User damages are non-returnable/ non-refundable.

The customer will be responsible for any shipping charges on returned products.

Clearly Better Solutions is not responsible for packages once UPS has delivered them to your home or business.

Please note that we do offer free samples of scent you can request prior to purchasing scent oils. Request Samples.

Shipping Address:

Clearly Better Solutions
1100 Central Industrial Drive
St. Louis Missouri 63110
Attention: Emily

For returns from destinations outside the 48 contiguous states, or for any other questions or concerns, please contact us at 1-888-770-3434.