FAQ's
Are Clearly Better products safe?
Yes, all Clearly Better Scents™ products are International Fragrance Association (IFRA) compliant which meet the highest safety and regulatory standards in the fragrance industry. The IFRA Standards form a globally recognized system for ensuring the safe use of fragrance ingredients, based on risk assessments from an independent Expert Panel. This panel includes specialists in dermatology, toxicology, pathology, and environmental sciences, who evaluate fragrance data to ensure consumer safety. If a fragrance ingredient is deemed unsafe, the panel advises IFRA to issue usage restrictions or bans. The IFRA Code of Practice ensures the safety of consumers and the environment, applying to all stages of fragrance production and handling. Our fragrances adhere to this Code, which is updated annually based on the latest scientific findings. Our commitment is to provide you with safe, high-quality fragrances that enhance your experience.
What kind of components are in the fragrances?
Fragrances are complex mixtures of organic chemicals (carbon-based materials). This category of ingredients includes synthetic aliphatic and aromatic hydrocarbons, terpenes, alcohols, phenols, glycols, aldehydes, esters, ketones, acids, amines, and natural materials including oils, resins, and concretes.
Fragrances contain anywhere from 5 to 1000 ingredients and are used at levels from .02% up to 100% pure oil in a finished application. The Clearly Better Scents™ scent diffusion equipment uses pure perfume oil. All perfume oils used by Clearly Better Scents™ are IFRA/RIFM compliant and adhere to the highest level of regulatory compliance.
The pure perfume oil (fragrance) and diffusion system meet all regulatory standards set forth by CARB VOC (California Air Resources Board – Volatile Organic Compounds) legislation.
Can I use Clearly Better Products around my pets?
Yes. All of our fragrances are IFRA (International Fragrance Association) compliant and are safe to use around pets. IFRA sets standards for the fragrance industry to abide by and promotes safe use of fragrances through their standards and regulations. These standards ban, limit, or set criteria for the use of certain ingredients, based on scientific evidence and consumer insights. Our fragrances have been formulated by these standards and have been certified.
How can I smell the scents?
We offer free sample sticks that can be requested here. Our samples are sent in the mail directly to your home.
how do I reach customer service or a scent consultant
We can be reached at 888-770-3434 or via email at contact@clearlybetter.com, 8 am to 5 pm CST, Monday - Friday.
Does Clearly Better offer commercial scent programs for businesses?
Yes! Clearly Better offers commercial scent solutions for businesses located in our local service area (St. Louis, Missouri). Our commercial scenting program provides a hands off experience for the customer, while providing top notch in field service and tailored scenting solutions to build your brand identity.
For more information about scenting your business, contact us at contact@clearlybetter.com
How does the monthley scent subscription work?
We offer a monthly scent subscription per 16oz bottle plus tax and shipping. We ship directly to your doorstep automatically every month!
Our process allows complete control of your subscriptions through our customer portal. Skip, reschedule, edit, or cancel deliveries anytime, based on your needs.
For more information about signing up for our monthly scent subscription, contact us at contact@clearlybetter.com
How are your fragrances diffused?
Our fragrances are diffused through cold-air diffusion technology which releases vapor particles, in the 1-micron range, into the air. This method diffusers the fragrances in their purest form without the use of heat, diluting in water or alcohols.
What should I use to diffuse your fragrances?
We offer a line of scent machines for two types of scenting:
Our portable machines serve to scent specific areas in a home or business and are plugged into an outlet. This includes the CB-Tower and the CB-250.
Our HVAC fed scent machines are designed to scent through the airducts of your home or business for a more complete scenting experience. This includes the CB-250 and the CB-800.
For HVAC scent machines, do I need to leave my Fan running at all times?
Yes. The Fan on the thermostat must be in the ON position, rather than AUTO, at all times. This ensures proper scent pull through the airducts for the best possible scent experience. Not doing so will result in inconsistent scenting throughout your space.
How long will the fragrance last?
The length of how long the fragrance will last varies depending on the hours per day and intensity level you set your scent machine.
A 16oz bottle of fragrance generally lasts around 1 month when diffused 8 hours per day. Ultimately this will vary based on the intensity level.
How do I program my scent machine?
Each machine comes with an instruction manual containing steps to customizing your scent machine.
For select machines, we have video tutorials for setup here.
How do I change fragrances and clean my scent machine?
When switching fragrance oils, we recommend emptying the old fragrance from the scent machine bottle. Clean the now empty bottle thoroughly with rubbing alcohol and let sit for up to 15 minutes. Remove the rubbing alcohol and rinse thoroughly with water. Refill the bottle with the next fragrance oil.